- Exchange and return are a guaranteed right for all our customers, and this includes all the products that we present in our store.
- It is possible to return or exchange if the product is in the same original condition when purchased and packed in its original packaging.
- the time to request a return or exchange. (3) days from the date of purchase.
- Please contact us through the Contact Us page or through our telephone numbers in order to request a return or exchange.
- Please photograph the product and send it specifying the city, address and order number, so that it can be replaced with another product in case the product is damaged, has a specific defect or is not used in accordance with what was agreed. .
- We are not responsible for the customer's expectations regarding the use of the products that we have not mentioned on the product page of our website.
